Several years ago I frequented a barber shop owned by a Vietnamese immigrant named, Tom. Tom had been in the United States for over a decade, but hadn’t mastered very much English. However, that didn’t seem to be holding him back as he had/has a thriving business, and does a good job at a good price. The signature conclusion of Tom’s haircuts was rotate the barber chair so the customer could look in the mirror and either approve or disapprove of his work.
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